AI-Generated Summary
Based on 102 reviews
Patient and friendly service with no high-pressure sales tactics
Great communication and working within budget
Knowledgeable staff and trustworthy service
Great communication and working within budget
Knowledgeable staff and trustworthy service
Show more
29 minutes ago
Powered by
I have so many good things to say about my experience with Heirloom Jewelers. Troup is patient and friendly, and never used high-pressure tricks to help me with my purchase . He answered every question I had, and worked with my budget as well . The 5-star rating is well-deserved .
Show more
1 week ago
Powered by
I have frequent Heirloom Jewelers for years and years (circa 2008, maybe before). I have never been disappointed. Everyone is very helpful and knowledgeable. You won't be disappointed.
Show more
1 week ago
Powered by
I have used Heirloom Jewelers for years! Reliable, trustworthy and efficient. Troop is so Knowledgeable and kind just like his grandmother! I have confidence in their service! Highly recommend Heirloom Jewelers!
Show more
3 weeks ago
Powered by
3 weeks ago
Powered by
I've had a couple pieces reset or repaired here, and had a great experience. I trust him, and he does a good job.
1 month ago
Powered by
1 month ago
Powered by
Great experience. Look forward to doing business with you again.
1 month ago
Powered by
1 month ago
Powered by
It is always a positive experience at Heirloom Jewelers. Troup is very knowledgeable and professional and somehow keeps an ever-changing inventory of beautiful, unique pieces.
Show more
2 months ago
Powered by
Dealing with Troop is like family… except he does everything he says he’s going to do… earrings are amazing and she loved them!
2 months ago
Powered by
Troupe, owner of Heirloom Jewelers, works to please his customer! My husband and I have great confidence and trust in his handling any of our jewelry needs. He was especially helpful in helping us with my husband’s family estate jewelry. Thank you, Troupe, for all your help!!
Show more
3 months ago
Powered by
Troup was highly professional and thorough in his explanation of options for repairing and updating my wedding and engagement ring. His service and communication was excellent! Highly recommended!
Show more
3 months ago
Powered by
Always enjoy shopping here for very special pieces. Over many years I have gotten professional personal service.
4 months ago
Powered by
Always an amazing experience with Heirloom Jewelers! Will always be my first choice when searching for my wife a special gift!
4 months ago
Powered by
Always a great experience.
4 months ago
Powered by
I always have a great experience and find exactly what I need. It’s always high quality and I never have to visit another jewelry store.
4 months ago
Powered by
I found the most beautiful necklace that might be one of my favorite pieces ever!! As always the knowledge, customer service and selection is outstanding.
4 months ago
Powered by
Doing business with Troop at Heirloom Jewelers is amazing! I love doing business with local family owned businesses, especially when the products and services is top of the line. Heirloom Jewelers Has never disappointed me, my wife has always been pleased and we are treated like family. Go see Troop at Heirloom Jewelers you won’t be disappointed.
Show more
5 months ago
Powered by
Beautiful jewelry and great customer service!
6 months ago
Powered by
We have been working with Troop for several years. He has helped me with appraisals on a number of family heirloom pieces in addition to sourcing some lovely and unique antique designs. He is extremely knowledgeable and trustworthy!
Show more
7 months ago
Powered by
Great service. Very helpful.
7 months ago
Powered by
I have shopped at Heirloom Jewelry for over 15 years. I love doing business with one that is locally owned, has exceptional heirloom pieces, and ensures all stones are natural. Wonderful memories are carried on through their pieces!
Show more
7 months ago
Powered by
Fast turn over and my ring looked prettier than it had in a while! Thank y’all!
9 months ago
Powered by
Beautiful redesign of my mother’s engagement ring! Now, a perfect necklace that will remind me of her every time I wear it
10 months ago
Powered by
11 months ago
Powered by
Had nothing but a great experience, especially for first time and not knowing much about jewelry. They are very helpful and patient, all questions answered! Couldn’t be happier with the purchase and experience!!!
Show more
11 months ago
Powered by
Heirloom Jewelers are trustworthy, extremely knowledgable, and always have the most exquisite pieces. The jewelry they offer are specifically picked by an expert, high quality, unique AND a very fair price. They are the best source for repairs, advice, and finding the perfect piece. I’m so glad we have Heirloom Jewelers here in Montgomery! I wouldn’t trust anyone else!
Show more
11 months ago
Powered by
I took two bracelets to be shortened and a ring to be fixed. They did a great job!! Also, every time I’ve been in there he has always been friendly and helpful! I highly recommend this store.
Show more
1 year ago
Powered by
1 year ago
Powered by
Heirloom Jewlers is a gem of a store! Troup is very knowledgeable about the pieces, helpful with your questions and honest. His pieces are absolutely gorgeous! I highly recommend as a purchaser from this store!
Show more
1 year ago
Powered by
Troup is helpful and knowledgeable. I have been purchasing heirloom jewelry from him for years. Always satisfied. Beautiful antique and new jewelry. All one of a kind.
1 year ago
Powered by
1 year ago
Powered by
Customer service was outstanding, the ring I bought is AMAZING. And quick shipping!
1 year ago
Powered by
Having bought several pieces from Heirloom says a lot. Troup has always treated my family with the utmost respect and always delivered on all requests whether it be cleaning, resizing or repairs. We will continue to take our business to Heirloom.
Show more
1 year ago
Powered by
Beautiful antique jewelry—friendly staff. The place to shop for unique jewelry
1 year ago
Powered by
Brought 3 pieces of jewelry for repair. One was a ring that had to be re-sized, one was a string of pearls where the string had to be replaced and the other a necklace where the locking loop had to be replaced (older fingers need bigger locks). Troup was extremely helpful. Everything was done to my extreme satisfaction. Not to mention the price was great. Been a loyal customer for over a decade.
Show more
1 year ago
Powered by
It’s such a wonderful experience purchasing a super cute cherub pendant from Heirloom Jewelers. It is even cuter in person. Quick shipping and very well packaging. I will definitely come back to purchase many more pieces.
Show more
1 year ago
Powered by
Great one on one personalized service. Always a pleasure shopping here!!!
1 year ago
Powered by
My only place to get jewelry. Troup is very knowledgeable, professional and carries unique pieces of jewelry that the big chain stores don’t have. Always a great experience! Go to Heirloom Jewelers and support a great local business!
Show more
1 year ago
Powered by
I have loved being a customer of Heirloom!! Troup always seems to read my mind and know exactly what I like!! He and his wife are great to work with.
1 year ago
Powered by
Delightful company ! Easy to correspond with, informative and helpful. High quality jewelry in pristine condition.
1 year ago
Powered by
1 year ago
Powered by
1 year ago
Powered by
Always a pleasure Knowledgeable and honest I have only used them for 30 years and have never been disappointed Excellent store ❣️
1 year ago
Powered by
Been working with them for many years and they have the best selections and they really knowledgeable. Awesome Vintage selection!!!
1 year ago
Powered by
1 year ago
Powered by
Service is impeccable, especially since I’m in California everything was shipped promptly and beautifully packaged!
1 year ago
Powered by
From patience with many questions, to opening the most beautiful box containing a breathtaking piece, by far the best customer service ever! Thank you, you made this Christmas perfect!
Show more
1 year ago
Powered by
Heirloom consistently handles my requests in a timely manner that matches the level of expertise needed for the repair. They take care of my heirloom repairs and offer beautiful items for sale. My favorite jeweler.
Show more
1 year ago
Powered by
I have made several gift purchases from Heirloom Jewelers over the years and I have always received great service.